desh jack7 months ago
★★★★★
Thanks, Serge, for the quick, professional, and reasonably priced service. Will use you again - highly recommend!
Overview
Ask these before you hand over the keys to a parent’s house. The answers separate a careful crew from a truck with a phone number.
You are about to give a stranger the key to a parent’s house. The crew will be alone in a family home, deciding what goes, often while the family is grieving or far away. On the phone, every company sounds careful. Nine questions show which ones are. This guide is part of our Sacramento estate cleanout series.
At a glance
- Upfront pricing from $320, confirmed before we start
- Same-day and next-day appointments, open 24 hours a day
- Full service: we lift, load, haul and sweep up
- Licensed and insured, locally owned in West Sacramento
- We donate what is usable and recycle what we can
- No tips expected and no hidden dump fees
The 9 Questions
- How do you price? Look for a price based on truck space, confirmed on site before any lifting. Be wary of hourly billing with no cap.
- Is the quote the final price? Ask what could change it on the day, and whether they will call you before going over.
- What won’t you take? A good company names paint, chemicals, propane, medications, ammunition and asbestos without being asked. See items a hauler can’t take.
- What happens to donations? Be skeptical of promises that every item gets sorted and donated. An honest answer explains what they donate, when, and what goes to recycling or the transfer station.
- What if you find papers, photos or valuables? The right answer: they stop and hand them to you.
- Will you leave the “keep” room alone? They should respect labels and locked rooms without discussion.
- Can you work without me there? Lockbox access and before-and-after photos matter for out-of-town families. See clearing a house from out of state.
- Are you insured? Ask for proof if the house is going on the market or the estate’s attorney requires it.
- What do recent reviews say? Read Google and Yelp reviews that mention estate, cleanout or downsizing jobs specifically.
Red Flags
- A price for a whole house given over the phone, without photos.
- Cash only, with no written receipt.
- Offering to take paint, chemicals or ammunition without hesitation.
- Pressure to book today.
How We Answer Them
Fair is fair. Our answers to the same nine:
| Question | Our answer |
|---|---|
| Pricing | By truck space, confirmed on site before we start, with no hourly meter. Estate cleanouts typically run from a half truck ($320 to $480) up to several full trucks ($850 to $1,000 each) for a whole home. |
| Final price | If the house differs from your photos or video, we call before anything changes. |
| What we won’t take | Named up front, with where each item goes instead. |
| Donations | “When we can.” Items the family sets aside go to a local charity drop-off when time and space allow. No promise of item-by-item sorting on a full house. |
| Papers, photos, valuables | Set aside and handed back to the family. |
| The “keep” room | A locked or labeled “keep” room stays untouched. |
| Working without you | Lockbox code, photos before and after, payment by phone. |
| Insurance | Licensed and insured. |
| Reviews | 5.0 stars on Google, plus 100+ five-star reviews on Yelp. |
Our full numbers are in estate cleanout cost in Sacramento. And a good crew is glad to be asked:
“First to respond to my inquiry, answered all my questions, fair quote, on time and very professional.”
Anna Meyer, GoogleWhen you are ready, book a walk-through with our estate cleanout service and ask us all nine.
Frequently Asked Questions
What should I ask an estate cleanout company?
How they price and whether the quote is final, what they won’t take, what happens to donations, what they do if they find papers or valuables, whether they can work without you there, proof of insurance, and recent reviews of estate jobs.
Do estate cleanout companies donate everything?
Rarely, and be wary of any company that promises it. Charities only take items in good condition. Ask what the company actually donates and what goes to recycling or the transfer station.
Real Customer Reviews
Josh South8 months ago
★★★★★
Fast, convenient, and amazing service. I will definitely be a returning customer. Thank you!
Jason Roberts11 months ago
★★★★★
Great and punctual service! Reasonable prices and very friendly. I recommend highly. He hauled away an old piano. Very professional!
Erika Alvarez1 year ago
★★★★★
Fast, affordable, professional, and friendly! I called and Serge was here within about an hour.
BenWendy Webster1 year ago
★★★★★
Serge was awesome to work with. I am very grateful I found his company. I contacted them on a Tuesday and by Wednesday the hot tub was gone. He was on time and worked hard. Left the area cleaned up and I’m so excited to have my backyard back!
Lacey A1 year ago
★★★★★
Prompt response when I inquired about Hot Tub Removal. Fair price. Was available next day and only took about an hr and half. Would highly recommend.
Shawn Herrick1 year ago
★★★★★
Serge was amazing. Would definitely recommend. He was prompt, fair and very professional.
kyle c1 year ago
★★★★★
Reasonably priced, great communication, Serge was very friendly and got my junk hauled with ease! Would absolutely use TCJ Hauling again. Thanks so much
Luis Terrazas1 year ago
★★★★★
This guys are the real deal !!! Serge and his crew took care of our old furniture as we are transitioning into a new apartment. They were able to accommodate last minute and for a competitive price .
Prameet Chandra1 year ago
★★★★★
Messaged TCJ Hauling in need of getting rid of some junk that was accumulating in the garage. Not only was the company able to come the same day but were also very punctual and realiable which above all things mean the most me. The service was fast and the vehicle used was modern and able to accommodate for all the items I needed to be removed. Very Prosfessional and accommodating will definitely call them again and tell my friends and family to do the same. Thank you TCJ Hauling!
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A written price from our published pricing, confirmed on site before anything is lifted. Out of town? We work from a lockbox and send photos.
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- 5.0 · 255 reviews
- BBB A+ Accredited
- Licensed & Insured
- Same-Day Service
- Upfront Price Guaranteed
- Locally Owned