desh jack7 months ago
★★★★★
Thanks, Serge, for the quick, professional, and reasonably priced service. Will use you again - highly recommend!
Overview
Mental health services, help for an at-risk older adult, code enforcement, animals and disposal, with the number to call for each. Checked in October 2026.
A neighbor has not let anyone inside in years. A parent’s hallway is down to a one-person path. You want to call someone, and there is no one number. Sacramento has no hoarding hotline, and we could not find a local hoarding task force. Help is spread across several agencies, each with a narrow job, so this page sorts them by the problem you are trying to solve. Every number was checked against the agency’s own website in October 2026; call ahead, since hours change. It is part of our Sacramento hoarder cleanout series.
At a glance
- Upfront, volume-based pricing confirmed before we start
- Same-day and next-day appointments, open 24 hours a day
- Full service: we lift, load, haul and sweep up
- Licensed and insured, locally owned in West Sacramento
- We donate what is usable and recycle what we can
- No tips expected and no hidden dump fees
Mental Health Help
- Sacramento County Behavioral Health screening line: (916) 875-1055. The county says it is answered 24 hours a day, seven days a week, and it is the front door to county mental health services. County contact page.
- 988. Call or text for an urgent mental health crisis or thoughts of suicide.
- Mental Health Urgent Care Clinic: (916) 520-2460. 2130 Stockton Boulevard, Building 300, Sacramento. Walk in, no appointment.
- NAMI Sacramento helpline: (916) 890-5467. Weekdays 9 a.m. to 5 p.m. It runs family support groups, though none is specific to hoarding. namisacramento.org.
- International OCD Foundation directory. Therapists and support groups that treat hoarding disorder, including online ones. hoarding.iocdf.org/find-help.
An Older or Dependent Adult at Risk
- Adult Protective Services: (916) 874-9377. Reports taken 24 hours a day. APS serves county residents 60 and older and dependent adults 18 to 59, and its definition of neglect includes self-neglect. An adult can refuse its services. APS page.
- Agency on Aging Area 4: (916) 486-1876. Information and referrals for seniors: meals, caregiver support, legal help. agencyonaging4.org.
- Child Protective Services: (916) 875-KIDS if children live in the home.
Not Sure Where to Start
- 211 Sacramento. Dial 2-1-1 or (916) 498-1000, any hour, for referrals to health and human service programs. 211sacramento.org.
Code Enforcement and Fire
Sacramento County Code Enforcement has a short page on dealing with hoarders. It explains that officers and police cannot enter a home unless there is clear danger, and it sends families of a senior to APS. To report a property, call 311 in the City of Sacramento, or 3-1-1 or (916) 875-4311 in the unincorporated county. What follows a report is covered in hoarding and code enforcement in Sacramento.
For fire safety questions, the Sacramento Fire Department’s business line is (916) 808-1300 and Sacramento Metro Fire’s is (916) 859-4300. In an emergency, call 911.
Animals
- City of Sacramento: call 311 or (916) 808-7387 (Front Street Animal Shelter).
- Unincorporated county: report animal welfare concerns through 311 or (916) 875-4311 (Bradshaw Animal Shelter, (916) 368-7387).
Disposal of Things a Hauler Can’t Take
Paint, chemicals, propane and medications cannot go on our truck. Where they go:
- Household hazardous waste, county: North Area Recovery Station, 4450 Roseville Road, North Highlands. Tuesday, Thursday, Friday and Saturday, 8:30 a.m. to 4 p.m. Free for residents, up to 15 gallons or 125 pounds a month. Takes paint, chemicals, propane, sealed sharps containers and non-controlled medications. County NARS page.
- Household hazardous waste, city: Sacramento Recycling & Transfer Station, 8491 Fruitridge Road. Tuesday to Saturday, 8 a.m. to 5 p.m. It takes sharps but not medications.
- Medications: pharmacy drop boxes listed at med-project.org.
Help With Repairs for Low-Income Homeowners
We did not find a county program that pays for hoarding cleanup. Two nonprofits help low-income owner-occupants with safety repairs once the home is clear enough to work in: Rebuilding Together Sacramento, (916) 455-1880, and Habitat for Humanity of Greater Sacramento’s home repair program, (916) 440-1215. Both have income limits; ask what they cover.
The Physical Cleanout
When the person is ready to let things go, our hoarder cleanout crew hauls only what they have agreed to release, at their pace, and sorts each load for donation, recycling or the transfer station. See how to help a parent who hoards for getting to that point and hoarder cleanout cost for prices.
Frequently Asked Questions
Is there a hoarding task force in Sacramento?
We could not find one as of October 2026. Help is split between county behavioral health at (916) 875-1055, Adult Protective Services at (916) 874-9377, 211, and city or county code enforcement.
Who do I call about a hoarder in Sacramento County?
For an adult 60 or older, or a dependent adult, who is at risk: Adult Protective Services at (916) 874-9377, 24 hours a day. For mental health services: (916) 875-1055. For a property that is a hazard to neighbors: 311 in the city, or (916) 875-4311 in the unincorporated county.
Will the county pay to clean out a hoarded house?
We did not find a Sacramento County program that pays for hoarding cleanup. Some nonprofits help low-income homeowners with safety repairs after a home has been cleared.
Real Customer Reviews
Josh South8 months ago
★★★★★
Fast, convenient, and amazing service. I will definitely be a returning customer. Thank you!
Jason Roberts11 months ago
★★★★★
Great and punctual service! Reasonable prices and very friendly. I recommend highly. He hauled away an old piano. Very professional!
Erika Alvarez1 year ago
★★★★★
Fast, affordable, professional, and friendly! I called and Serge was here within about an hour.
BenWendy Webster1 year ago
★★★★★
Serge was awesome to work with. I am very grateful I found his company. I contacted them on a Tuesday and by Wednesday the hot tub was gone. He was on time and worked hard. Left the area cleaned up and I’m so excited to have my backyard back!
Lacey A1 year ago
★★★★★
Prompt response when I inquired about Hot Tub Removal. Fair price. Was available next day and only took about an hr and half. Would highly recommend.
Shawn Herrick1 year ago
★★★★★
Serge was amazing. Would definitely recommend. He was prompt, fair and very professional.
kyle c1 year ago
★★★★★
Reasonably priced, great communication, Serge was very friendly and got my junk hauled with ease! Would absolutely use TCJ Hauling again. Thanks so much
Luis Terrazas1 year ago
★★★★★
This guys are the real deal !!! Serge and his crew took care of our old furniture as we are transitioning into a new apartment. They were able to accommodate last minute and for a competitive price .
Prameet Chandra1 year ago
★★★★★
Messaged TCJ Hauling in need of getting rid of some junk that was accumulating in the garage. Not only was the company able to come the same day but were also very punctual and realiable which above all things mean the most me. The service was fast and the vehicle used was modern and able to accommodate for all the items I needed to be removed. Very Prosfessional and accommodating will definitely call them again and tell my friends and family to do the same. Thank you TCJ Hauling!
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